Now

What I'm doing now. Not every minute, but the big picture. What I'd tell a friend I hadn't seen in a year. What is a "now page"?

Focus
Figure out what a world class last-mile customer experience looks like right now and in the future.
Exploring
When AI makes production cheap, the most value comes from finding a good direction together.
Improving
Tending my digital garden and letting AI challenge and extend the notes rather than write them.
Enjoying
Summer is here! 🏖️ Time to enjoy some good books in the sunshine.
Not now
High output. This is the time to go slow and learn.

Updated 2026‑06‑21